After you place your order, you will be sent an email confirming that it has been received. Your card will only be debited at time of dispatch. In the rare instance that any of the items you have ordered are not available, we will contact you by email and will only charge your credit card for the value of the items in stock.

Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS

All items are insured against theft and accidental damage whilst in transit from Pernia's Pop-Up Shop to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged box.

.Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this. To register at ellemora, we will need to know your name and email address.

When processing your order online we require your billing address, shipping address, telephone number, credit card number and expiration date. If necessary, these details may be shared with a credit reference agency to verify your order.

Stay informed of new arrivals, trends and exclusive promotions by entering your email address at the bottom of our homepage. You can then manage your email preferences under 'My Account',

To stop receiving email unsubscribe@ellemora.com

Sure! Our friendly Customer Service Advisors are happy to assist you with this. Please

contact us at +91 6399000100.

Click on 'Size Guide' on the item's page to view our conversion chart. We also provide fit information and model measurements for each style under the 'Size & Fit' tab .